Account Executive

Account Executive - National Title Exchange (Remote)

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

The Account Executive position is held by a dynamic, highly motivated, service-oriented individual maintaining and building professional relationships with Vitu clients.  

Key Responsibilities

• Virtually train dealership personnel on the use of Vitu.

• Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.

• Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.

• Maintain a strong business relationship with key dealership personnel.

• Provide Vitu support via phone, chat, and email as needed.

• Deliver exceptional customer service and support by being responsive and proactive to customer needs.

• Client Advocate - Suggest improvements to the program on behalf of the client and address client issues and concerns.

• Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.

• DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.

• Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.

• Conduct DMV trainings via webinar.

Minimum Qualifications and Experience 

• Experience with Title and Registration and other related DMV documents for both new and used vehicles

• Account management in a business-to-business environment is preferred.   

• Experience with DMV accounting and bundle reconciliation

• EVR program knowledge (E-filing)

• Knowledge of DMV regulations pertaining to registration processing

• Experience with Chrome and Firefox configuration and settings 

• Able to use various PC programs including Microsoft Word, Excel, and Google Drive

• Able to effectively communicate with high-level executives

• Able to work independently with limited supervision

 Compensation 

 The salary range  for this position is:  $60-70,000

 The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills. Ideal candidates will reside within the Eastern Time Zone. 

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. 

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including: 

• Healthcare Coverage for you and your family covering Medical, Dental & Vision

• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

• Generous PTO

• Pet Insurance

• Retirement Planning

• ID Theft Insurance

• Life and Disability Insurance

• Commuter Benefits

• Accident & Hospital, Critical Illness Insurance

• Tuition Reimbursement
  
  

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.