2025 Fall Veteran Experienced Talent (VET) Program: Business Accountability Specialist - WIM Mortgage

The Veteran Experienced Talent (VET) Program is a 6-week direct hire program dedicated to hiring military talent. Veterans are hired as full-time employees and will receive support and coaching aimed at supporting transition into Wells Fargo. The program includes a two-day Military Orientation led by the Military Talent Strategic Sourcing (MTSS) Team or Learning and Development Facilitators. Weekly professional development sessions are held to ease transition, network, and build camaraderie within the cohort. In addition, VET Program Alumni are available to mentor and support hires.
If you are a problem-solver who enjoys working in a fast-paced environment, working hard to achieve a goal, learning new things, and improving yourself, the VET Program is a great fit for you. Successful candidates are team-players who work well in a collaborative environment and have strong situational analysis skills. All ranks are encouraged to apply however this program is NOT DOD SkillBridge eligible since it's a Wells Fargo paid program.
We believe each of our employees offer something extraordinary and we consider military experience a tremendous asset to our work environment. That's why we're committed to hiring military veterans, veterans with disabilities, military families, and active military Reserve and National Guard personnel.
#VETProgram
Program Expectations:

• Service in any branch of the United States military
• Must be able to start on the anticipated start date
• Must be off active duty no later than the anticipated start date
  Exceptions: terminal leave and/or traditional Guard or Reserve status. These are eligible

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wealth & Investment Management (WIM) is one of the United States' leading providers of financial and investment services. We offer a full range of personalized wealth management, investment, planning, and retirement products and services to help meet clients' unique needs and to help them pursue their financial goals more confidently. We bring together subject matter expertise, products, and services, so it's easier for clients to do business with us and for advisors to support their clients.
Banking, Lending, & Trust (BL&T) unlocks access to Wells Fargo Bank products and services to high-net-worth and ultra-high-net-worth individuals and families based on needs related to banking, custom lending, and trust services. These bank specialists leverage resources, valuable research, relationships, custom solutions, and highly tuned strategies to address clients' unique needs and aspirations.
Provides support to WIM in providing services to affluent, high net worth and ultra-high net worth individuals, families, family offices and charities. BL&T further provides legal guidance on a variety of banking and fiduciary topics including investment management, general trust administration, specialty trusts, custody, tax, specialty assets, regulatory, privacy, ecommerce, deposit relationship and strategy, and business strategies. The section also provides support to the WIM Diverse Segments group, including WIM referral activity.
About this role:
Wells Fargo is seeking a Business Accountability Specialist... Working at Wells Fargo | Jobs and Careers at Wells Fargo (wellsfargojobs.com)
In this role, you will:

• Participate in research, assessment, and documentation of matters relating to the business' policy and regulatory adherence, risk mitigation, or control efforts; identify patterns and trends and looks for opportunities for procedural or control improvements within area of focus
• Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment to guide completion of medium risk deliverables
• Present concise and well-articulated findings and recommendations, including rationale, to facilitate resolution of identified matters; exercise independent judgment while developing expertise in the risk mitigation or control activities of the business
• Engage in additional research and studies to enhance regulatory knowledge
• Collaborate and consult with colleagues, internal partners, and other business stakeholders to provide feedback, credibly challenge issues, and calibrate, as needed, to ensure alignment, consistency, and accuracy across groups
• Participate in cross-organizational or internal operational initiatives and improvement efforts
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Identify and recommend opportunities for process improvement and risk control development to improve the overall Client Experience
• Make decisions requiring understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Interpret and develop policies and procedures aligned with Wells Fargo's business line objectives
• Review strategic approaches and effectiveness of support function and business performance
• Collaborate and consult with immediate colleagues and cross functional business partners
• Interact directly with management to influence, optimize, and negotiate on business solutions
• Understand compliance and risk management requirements for supported area

Locations:

• Charlotte, NC
• Chicago, IL
• Des Moines, IA
• St. Louis, MO

Required Qualifications:

• 2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Service in any branch of the United States military
• Strong knowledge of Mortgage Regulations
• Knowledge and understanding of compliance controls/methods and operational risk management
• Wealth business leadership and mortgage risk and control experience in a large, complex financial organization strongly preferred
• Demonstrated ability as a thought leader in mortgage strategy and business initiative execution for high net worth (HNW) and ultra-high net worth (UHNW)segments

Job Expectations:

• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).
$60,000.00 - $100,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
29 Jul 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.