Vertex Inc homepage

Vertex, Inc.

HQ
King of Prussia
Total Offices: 5
1,700 Total Employees
Year Founded: 1978
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Vertex, Inc. Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Provides fertility benefits

Offers company equity

Offers performance bonuses

Offers employee stock purchase plan

Offers employee discounts

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Offers sabbatical leave

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Offers legal assistance

Offers travel concierge services

Recently posted jobs

See all jobs at Vertex, Inc.
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Lead strategy and execution for AI-powered Customer Success Services, overseeing Gainsight and related platforms, customer community strategy, customer intelligence, automation, digital engagement, platform governance, and a team to scale adoption, retention, and operational efficiency across the customer lifecycle.
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Leads the design, administration, and continuous improvement of Customer Success technology infrastructure, particularly Gainsight, CRM integrations, workflows, playbooks, CTAs, health scores, digital engagement, community platforms, reporting, and AI-enabled automation. Owns data quality, governance, platform health, operational readiness, and process documentation while partnering cross-functionally on segmentation, territory alignment, capacity planning, and scalable customer execution.
Vertex, Inc. Logo
Vertex, Inc.

Technical Solutions Analyst III

2 Days AgoSaved
Remote
USA
Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Serve as final escalation for complex, visible client technical issues; provide advanced troubleshooting for data-driven applications, databases, APIs, Java, Linux, and networking. Liaise with customers and internal teams during implementations, mentor junior staff, maintain shared environments, create knowledge-base documentation, and participate in on-call rotation.
see all jobs at Vertex, Inc.