Unanet Offices

Leads B2B CRM implementations from discovery through adoption. Translates client goals into project plans, manages scope, budgets, timelines, risks, and delivery teams, configures Unanet CRM, coordinates data migration and integration, provides demonstrations and training, monitors professional services outcomes, and resolves escalations. Requires strong project management, client communication, and organizational skills, with travel up to 25% annually.

Own a defined ERP product domain within a cross-functional pod, leading problem framing, PRDs, prototyping, delivery, validation, and post-launch iteration. Translate customer and market insights into product strategy, roadmaps, requirements, and measurable outcomes. Drive AI-assisted product development, including agentic workflows and LLM experiences, while supporting launches, adoption, customer feedback, and stakeholder alignment.

Lead AI-driven business transformation for architecture and engineering customers using Champ for ERP. Identify high-value workflows, redesign processes, facilitate discovery and executive sessions, launch AI-enabled use cases, drive adoption and behavior change, define success metrics, and guide measurable value realization. Collaborate with Customer Success, Professional Services, Product, Support, and Sales to improve onboarding, create reusable playbooks, and support expansion.