Identify, qualify, and close new business and expansion opportunities with enterprise clients of 6,000 or more employees. Build executive relationships, execute territory sales plans, manage full-funnel opportunities, coordinate cross-functional teams, negotiate complex contracts, and exceed sales targets. Use AI, GenAI, conversational intelligence, prompt engineering, and data-driven insights to improve enterprise selling and tailor executive pitches.

Leads digital merchandising strategy across consumer discovery and purchasing surfaces. Develops merchandising capabilities, runs A/B experiments, analyzes learner behavior and marketplace trends, and optimizes engagement, conversion, retention, and revenue. Partners with Product, Engineering, Design, Marketing, Analytics, and Content teams to improve curation, personalization, recommendations, cross-sell, and upsell. Establishes scalable merchandising practices, operating models, and measurement frameworks across Coursera and Udemy.

Own and execute SEO and organic discovery strategies across web, AI search, and emerging platforms. Lead technical, content, and programmatic SEO initiatives; partner with Marketing, Product, Engineering, and Content teams; improve indexing, site performance, structured data, site architecture, visibility, engagement, and conversion; and establish reporting to measure traffic and business impact.