Companies Toast

Toast

Boston

Total Offices: 4

5,000 Total Employees

Year Founded: 2011

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Engineering 22 Product Management 7 Sales 6 Customer Success & Experience 3 Legal 3 Cybersecurity 2 AI & Machine Learning 2 HR & Recruiting 2 Operations & Support 2 Design 1 Marketing 1

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Toast Company Culture

Is Toast the best thing since sliced bread? Toasters are quick to note that there is a great sense of community baked into the culture, while the internal job board holds ample opportunities for self-starters to rise to the top. Most importantly, employees say they are able to learn from one another, make an impact and connect with other Toasters around the globe. United by their love for food, Toasters live out the company mission by empowering the restaurant community to delight their guests, do what they love and thrive.

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At a glance

Where in the World is Toast?

The remote culture is well established; Toasters can be found in the United States, Canada, Ireland, the U.K. and India.

Encouraging Empowerment

There are 14 employee resource groups — known as Toast Communities — celebrating women, people of color, veterans and more.

Foodie Family

Two-thirds of employees have worked in restaurants and have a deep understanding of customers.

Employee Wellness

Benefits include mental health support, inclusive family-forming benefits, financial literacy programs and a wellness stipend.

Featured employees

Baking an Inclusive Culture

An expansive diversity, equity and inclusion program

In 2023, Aja Sullivan’s DEI team is prioritizing representation, belonging and building an inclusive culture where Toasters can thrive. What is she looking forward to the most? “I am really excited to continue building our DEI external partnership strategy and understanding the impact we’re making,” she said. With a fortified internal DEI framework, Sullivan is thrilled to work on external programs, including working closely with customers, expanding Toast’s network of partnerships and highlighting her teams' great accomplishments.

Aja Sullivan

DEI Manager (she/her)

I want all Toasters to feel comfortable and safely be their true selves.

Inclusive Remote Culture

Connecting employees all around the world

Carlos Diaz

Senior District Sales Manager (he/him)

Diaz is one of the many Toasters who have always worked remotely, and will continue to do so. His team is able to connect with the territories they serve, while also strengthening their relationships with other Toasters all over the world through virtual programming and tools for collaboration. With remote employees across the U.S., Canada, the UK, Ireland, India, and Taiwan, fostering an inclusive and engaging remote culture is a must at Toast.

Even though many of us are fully remote or hybrid, it feels like family, and everyone knows each other well. Virtual events help introduce us to other people and teams outside of our usual work environment.

Recently posted jobs

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Toast

Territory Account Executive, Retail - Charlotte, NC

4 Days AgoSaved

In-Office

Charlotte, NC, USA

Cloud • Fintech • Food • Information Technology • Software • Hospitality

Sell Toast's new Retail platform to convenience stores, grocery stores, and bottle shops within an assigned territory. Prospect, demo, negotiate, and close deals using a consultative approach; manage the full sales cycle in Salesforce; partner cross-functionally to ensure smooth delivery and competitive positioning.

Toast

Senior Manager, Care Experience Management

29 Minutes AgoSaved

Remote

United States

Cloud • Fintech • Food • Information Technology • Software • Hospitality

Lead cross-functional initiatives to improve customer support experience by synthesizing frontline insights, prioritizing improvements, embedding in product development, and driving adoption of automation and AI. Own end-to-end delivery, define success metrics (CSAT, NPS, FCR, AHT), build a high-performing team, and influence senior leadership to scale support tooling and processes.

Toast

Enterprise Account Executive - Sports and Entertainment

29 Minutes AgoSaved

Remote

United States

Cloud • Fintech • Food • Information Technology • Software • Hospitality

Lead enterprise sales into the Sports & Entertainment vertical: build senior-level relationships, generate pipeline, manage full sales cycle (prospecting to close), structure and negotiate complex deals, use Salesforce for reporting, collaborate with Client Success to grow accounts, perform market research, and travel extensively (50%+).

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