Thunder (thundersf.com) Benefits Overview

Develop and optimize Amazon Connect contact center solutions integrated with AWS and Salesforce. Responsibilities include architecting serverless infrastructure, creating Contact Flows, developing automation with CloudFormation or CDK, and implementing conversational AI using Lex, Bedrock, Nova 2 Sonic, Contact Lens, and Agentic CX Designer. The role also involves Salesforce customization, Apex and Lightning Web Component development, CI/CD, cross-functional collaboration, and occasional client-site travel.

Lead technical presales pursuits for Salesforce consulting engagements. Responsibilities include discovery, solution architecture, Salesforce demonstrations and proofs of concept, project scoping and estimation, proposal and SOW development, partnership with Salesforce sales teams, and delivery handoffs. The role also develops reusable demo assets, estimation templates, and solution accelerators while supporting technical win rates, bookings, margin accuracy, and stakeholder satisfaction.

Designs and develops secure, scalable integrations between Salesforce, MuleSoft, legacy government systems, databases, ERPs, and constituent portals. Builds APIs, data pipelines, Apex utilities, triggers, and Lightning Web Components while supporting Public Sector Solutions workflows. Modernizes legacy systems through API-led approaches and enforces FedRAMP, NIST, and PII/PHI safeguards. Collaborates with architects, project leads, and federal stakeholders in Agile delivery teams.