Second Nature Heart Logo

Second Nature

HQ
Raleigh
220 Total Employees
Year Founded: 2012

Second Nature Benefits Overview

Health First: Medical, Dental, Vision, & Life Insurance, 401K Plan Flexibility: Open PTO and sick days Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect Training: A supportive team to help you grow your career and unlock your full potential Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers disability insurance

Offers company equity

Offers dental insurance

Offers vision insurance

Offers Flexible Spending Account (FSA)

Provides family medical leave

Career Growth + Development

Provides continuing education stipend

Provides online course subscriptions

Job training & conferences

Company Culture

Utilizes an open door policy that encourages accessibility

Uses an OKR operational model to clearly define goals and priorities

Implements team-based strategic planning

Hosts in-person all-hands meetings

Second Nature has 2 annual all-hands company team-building offsites in different U.S. locations. Get excited to visit a new location during each outing.

Offers diversity-based Employee Resource Groups

Quarterly engagement surveys to gauge employee satisfaction

Work-Life Balance + Wellbeing

Utilizes an Unlimited PTO policy

Recently posted jobs

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Provide responsive customer support to property managers and residents through email, phone, and Salesforce Service Cloud. Resolve issues, maintain accurate account information, support technical product questions, meet customer satisfaction and quality metrics, and identify upsell opportunities. The role requires effective communication, proactive problem-solving, collaboration, organization, and availability for a Monday–Friday, 9 a.m.–6 p.m. EST schedule in a remote-first environment.
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Lead the architecture, development, testing, and maintenance of scalable backend systems and APIs. Drive technical decisions, code quality, performance optimization, documentation, continuous delivery, and monitoring. Collaborate with product, design, and engineering teams to translate requirements into reliable solutions. Mentor junior engineers, conduct code reviews, resolve complex technical issues, and contribute to agile development and overall technology strategy.
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