Scratch Financial

HQ
Pasadena
125 Total Employees
Year Founded: 2016

Scratch Financial Offices

Scratch Financial is headquartered in Pasadena.

Remote Workplace

Employees work remotely.

Scratch is a remote-first company - we currently have Scratchers in 15+ countries worldwide! If going into the office is your jam, we do have an office in Pasadena, CA for folks who desire a hybrid model.


U.S. Office Locations

HQ
Pasadena

Scratch HQ

Our office is located on the iconic Lake Ave in Pasadena. Dozens of restaurants, bars, and gyms exist within walking distance of the office, and we also are within 1.5 miles of Del Mar Station (one of LA's most robust train lines)

17 Days AgoSaved
Remote
United States
Fintech • Financial Services
Own Tier 2/3 escalations for payment processing, API integration, and SaaS platform issues. Troubleshoot across payment rails, third-party integrations, and internal systems (PostgreSQL, Firebase, JetAdmin). Build and maintain AI agents and automation to reduce ticket volume. Partner with Product and Engineering to resolve systemic issues, document root causes, and serve as a technical escalation resource for frontline support.