Jobs at Quantifind

Solutions Consultant responsible for designing, configuring, and presenting AI-driven risk management solutions to financial institutions and government clients. The role involves customer discovery, solution design, business case development, executive workshops, proposals, demos, implementation planning, and cross-functional collaboration with Product, Engineering, Marketing, and Customer Success. Candidates should understand AML, KYC, sanctions, fraud, and financial institution workflows, while articulating measurable business value and supporting sales engagements through production.

Lead strategic customer success for large financial institution clients using AI-driven fintech SaaS solutions. Manage onboarding, adoption, renewals, expansions, and client advocacy while serving as the primary executive contact. Collaborate with Product, Engineering, Data Science, Marketing, and Sales to align client needs with the product roadmap, improve engagement processes, and ensure delivery against project and contractual commitments. Occasional travel to client sites is required.

Manage strategic relationships with enterprise financial institution clients, driving onboarding, adoption, satisfaction, and long-term success for AI-driven SaaS solutions. Coordinate with Customer Success, Product, Data Science, Engineering, and Sales teams to deliver customer commitments within project and contractual timelines. Provide client presentations, training, support, expectation management, and advocacy throughout the customer lifecycle.