Jobs at Project Expedition

Designs, quotes, sells, and supports custom tours and group travel programs. Responsibilities include creating itineraries and proposals, coordinating vendors, managing pricing and logistics, supporting bookings, resolving issues, tracking deadlines and agreements, communicating schedule changes, and using guest feedback to improve future programs. The role serves travel advisors and group leaders through email, phone, and an internal ticketing system.

Lead a client experience team, utilizing AI and technology to enhance service quality while maintaining personal interaction. Manage metrics, coach talent, and optimize support operations.

Manage supplier onboarding from engagement to activation, serve as primary supplier contact, ensure content quality and technical integration, track KPIs, troubleshoot onboarding issues, and recommend process improvements.