PointClickCare Benefits Overview

Provide technical leadership for site reliability engineering, applying software engineering practices to large-scale operations. Design automated, repeatable operational solutions; monitor service objectives, application performance, and business metrics; improve resiliency, efficiency, and cost. Support cloud and on-premise infrastructure, production applications, deployment automation, testing, and vulnerability response. Partner with software development, security, and business teams while promoting Agile practices, change management, training, and operational health.

Leads pricing and packaging strategy, monetization of new products, market and customer analysis, financial modeling, KPI tracking, and discounting optimization. Partners with Product, Marketing, Sales, RevOps, Finance, Sales Enablement, and Customer Success to operationalize pricing decisions, support complex deals, and develop value-based sales tools and training.

Entry-level Sales Development Representative responsible for researching healthcare prospects, creating outreach plans, cold calling and emailing to schedule meetings, and supporting the VP of Sales. The role includes prospect communication, market research, meeting preparation, follow-up coordination, sales process assistance, database maintenance, performance tracking, calendaring, logistics, and administrative support. This is a six-month contract with potential extension.