Jobs at Parachute Health

Senior individual-contributor analyst leading end-to-end, high-stakes analyses, designing dashboards and reporting, mentoring analysts, applying statistical methods and causal inference, partnering with analytics engineering to shape warehouse models, and translating findings for technical and non-technical stakeholders.

Hands-on Director of AI Engineering to design, build, and deploy agentic AI systems that automate internal operations. Lead a 2-4 engineer pod, ship production code, own AI automation roadmap, scout tooling, and hand off maintainable systems while driving measurable operational throughput gains.

Lead the Catalog product team to improve product data modeling, management, publishing, and tooling. Define strategy and metrics for catalog quality, run discovery with Merchandising and suppliers, prioritize delivery, write briefs/acceptance criteria, and coordinate cross-functional stakeholders to ensure accurate, scalable catalog data that enables reliable ordering and fulfillment.

Lead ownership of the global product taxonomy, catalog data model, and catalog governance. Define and enforce standards, train and up-level merchandising teams, interview SMEs, run design reviews, and translate ambiguous catalog issues into prioritized product and engineering requirements. Partner with R&D and clinical teams to enable new categories and advance AI-assisted catalog tooling and quality monitoring.

Lead and scale a quota-bearing sales team focused on activating clinicians and ambulatory facilities onto the Parachute Health platform. Own team quota, pipeline health, forecasting, hiring, coaching, and sales process discipline. Drive outbound/inbound strategies, cross-functional alignment with Marketing, Implementation, and Customer Success, and promote EMR integration and supplier network expertise to improve conversion and customer onboarding.

Design, build, and maintain core platform services, Ruby web applications, and SDLC agentic workflows. Improve observability, tooling, datasets, and reliability; drive architectural direction and cross-team enablement.

Lead and mentor a small CSM team while carrying a portfolio of complex, high-value accounts. Develop playbooks, run EBRs, drive renewals and expansion, act as escalation resource, partner with VP on strategy and operations, and improve CS processes, tooling, and cross-functional handoffs.

Own post-sale relationships for a portfolio of complex enterprise healthcare customers (DME/HME and health systems). Drive adoption, build multi-year account plans, lead executive reviews, manage renewals and expansion, mitigate churn, and coordinate cross-functional teams (Implementation, Product, Support) to deliver measurable operational and financial outcomes.

The Sr. Director, Sales leads HME-focused SaaS revenue growth, driving sales strategy, team development, and customer acquisition across the healthcare sector.

Contract IT Support Engineer working with IT & Security to support endpoint, identity, network, and cloud security. Responsibilities include user onboarding, macOS fleet management, troubleshooting across Mac/Linux/Windows, Okta administration, ZScaler and DLP support, WAF and SIEM operations, scripting automation, and documenting runbooks in a SOC 1/2 and HITRUST-governed environment. Must reside in the U.S.

Design and build agentic LLM pipelines and full-stack AI features. Implement Python/FastAPI backends and TypeScript/React tooling, prompt-engineer models, develop eval datasets and observability, and partner with product teams to deploy reliable production LLM workflows.

Lead full sales cycle for enterprise HME and hospital-owned accounts, develop territory strategy and pipeline, navigate multi-stakeholder procurement and RFPs, build executive-level business cases, negotiate contracts, and partner cross-functionally for post-sale handoffs and new market expansion.

Perform targeted outbound outreach to healthcare facilities, qualify leads, educate prospects on Parachute Health's digital ordering platform, maintain pipeline in HubSpot, support AEs to convert opportunities, and understand EHR integration options and health system operations to drive adoption.

Drive efficiency in medical equipment orders by placing outbound calls, nurturing leads, and managing the sales pipeline to enhance customer engagement.

Develop and maintain a digital ordering platform for medical equipment. Lead technical decisions, deliver quality code, and ensure system reliability while collaborating in an agile environment.