Morris-Jenkins
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Professional Services
Provides customer support through chat, text, email, and social media; schedules appointments, follows up on opportunities, and converts digital inquiries into bookings. Responds to reviews, identifies recurring customer issues, collaborates with marketing and service teams, and improves the digital customer experience. Requires strong written communication, multitasking, problem-solving, customer de-escalation, computer skills, and flexible afternoon, evening, weekend, and holiday availability.
