ModSquad
Benefits at ModSquad
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Monitor and moderate social media feeds, respond to inquiries, escalate security issues, and adhere to evolving workflows and rules.
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Provide customer support via phone, chat, and ticketing system in Mandarin and English, ensuring high customer satisfaction and effective communication.
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In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.
