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Information Technology
The Senior Data Analyst conducts analysis on IVR interaction data and call performance metrics, collaborating with developers and architects to optimize IVR operations.
Information Technology
The VUI Designer creates intuitive voice experiences for IVR applications, designs call flows, collaborates with teams, and conducts usability testing.
Information Technology
Lead full-lifecycle, large-scale telecom, network, data center, cloud, and security transformation programs. Own program strategy, governance, P&L, financial control, executive engagement, stakeholder management, risk mitigation, and cross-functional global delivery to ensure on-time, on-budget contractual outcomes.
Information Technology
Lead QA for IVR and web applications owning end-to-end test strategy, execution, and reporting. Plan and run voice and integration tests, create test plans/scripts, mentor a small QA team, coordinate defect triage, and support automation and integration across IVR, web, and backend systems.
