Jobs at Kong

Own the Konnect Developer Portal self-service experience, including application registration, credentials, teams, and environments. Lead discovery, roadmap development, user research, prioritization, cross-functional delivery, and KPI tracking across API, AI, gateway, lifecycle, monetization, and onboarding capabilities. The role requires strong developer empathy, experience with B2B SaaS or platform products, and the ability to connect frontend UX, backend integrations, and system design.

Source and headhunt top GTM talent for the CRO organization, partner with GTM leaders to define role requirements, conduct deep-dive competency interviews focused on deal mechanics, drive a rigorous interview process, provide market data and advise hiring managers, mentor other recruiters, and track conversion metrics to optimize the hiring funnel.

Source and assess high-caliber go-to-market talent for Kong’s CRO organization. Responsibilities include mapping competitor sales teams, conducting targeted headhunting, advising GTM leaders, providing market compensation data, performing competency interviews focused on sales deal mechanics, improving interview funnel metrics, and mentoring recruiters on GTM terminology and closing strategies.

Drive enterprise sales across the Southeast: own full sales cycle, build pipeline, close deals with large enterprises, expand and retain accounts, engage C-level stakeholders, collaborate with product/marketing/customer success, forecast in CRM, and represent the company at events to grow recurring revenue.

Design and build scalable distributed backend systems in Golang using PostgreSQL and Redis. Architect highly available services across microservices, networking, and cloud platforms; prototype and productionize platform capabilities and internal tooling; collaborate with CTO leadership on strategic initiatives; and influence engineering standards. The role focuses on greenfield AI infrastructure, developer tooling, performance, reliability, and systems operating at scale.

Lead and execute strategic revenue programs and events for the CRO organization, including executive briefing and sponsorship programs, investor relations, SKO and incentive trip logistics, CRO operating rhythm and QBR coordination, and employee recognition/gifting. Manage vendor coordination, registration websites, budgets, procurement, and cross-functional stakeholders to drive revenue and retention.

The Director of Scaled Customer Success will lead a global team to innovate and implement a digital-first customer success strategy, enhancing customer engagement through automation and AI-driven experiences.

Embed with business teams to design and build AI-powered tools, automations, and workflows; coach and enable staff; create reusable solutions, documentation, adoption metrics, and governance; mentor junior members and translate AI developments into practical enterprise applications.