Jobs at Juul Labs

Hands-on leader owning CRM (Salesforce) and commercial systems roadmap, managing platform development/configuration, integrations, and vendor delivery. Leads a small team of admins/analysts, coordinates cross-functional stakeholders, oversees release management, documentation, training, and pilots AI use cases to improve sales effectiveness and commercial operations.

Serve as the strategic HR Business Partner for the Commercial organization, advising senior leaders, supporting sales-focused programs (incentive plans, onboarding), leading org design and workforce planning, driving talent strategy, performance management, and employee relations. Provide data-driven insights, deliver presentations, mentor junior HRBPs, and collaborate with L&D, Compensation, and Operations. Travel approximately 10–20%.

Build and maintain large commercial datasets and predictive/forecasting models (BigQuery, dbt, SQL, Python). Design causal and experimental analyses to measure promotion impact and price elasticity. Partner with commercial, finance, and executive stakeholders to inform pricing, distribution, and investment. Deploy LLMs and AI agents to classify unstructured data and build tools that democratize data access.

The Senior Site Reliability Engineer at Juul Labs ensures operational stability and performance of hybrid cloud infrastructure, leads automation, and handles critical incidents.