Jobs at Humana

Design, develop, test, document, deploy, and support software applications for clinical referral authorization and utilization management. Analyze business needs, help define requirements and solution designs, maintain .NET and web applications, integrate purchased software, create automated testing, support UAT, assist deployment planning, troubleshoot complex issues, and provide scheduled on-call support.

Leads enterprise customer identity and access management architecture using ForgeRock. Defines platform roadmaps, designs authentication and authorization capabilities, governs solution standards, and integrates identity services with cloud platforms, APIs, applications, CRM systems, and third-party providers. Partners with security and engineering teams on compliance, Zero Trust, modernization, and cloud adoption. Provides technical leadership, mentors architects and developers, supports production issues and optimization, and evaluates emerging IAM technologies.

Leads technology product delivery from design through production, coordinating engineering, testing, quality, manufacturing, and business teams. Performs design validation, product qualification, monitoring and alerting analysis, and technical issue resolution. Requires substantial interoperability experience with FHIR, JSON, APIs, CCDAs, and ADTs, along with Epic system expertise, testing and mocking experience, and strong collaboration skills. The role is remote with occasional office travel and may influence technical strategy and project approaches.

Lead IT due diligence and end-to-end integration for M&A, divestitures, JVs, and investments. Develop integration strategies, Day 1 plans, budgets, risk mitigation, governance, and stakeholder communications across applications, infrastructure, cloud, cybersecurity, data, vendors, and IT teams to realize synergies and value.

Build scalable cloud-native data and machine learning solutions using Databricks, Spark, PySpark, and SQL. Develop batch and real-time healthcare data pipelines, enterprise data models, Lakehouse architectures, semantic layers, and AI-assisted analytics workflows. Partner directly with business and clinical stakeholders to discover requirements, prototype solutions, deliver demos, drive adoption, and provide technical leadership. Ensure HIPAA-compliant security, governance, lineage, auditability, and regulatory readiness.

Designs and supports secure, compliant DevOps platforms across Azure and GCP. Owns CI/CD pipelines, Kubernetes environments, JFrog services, Argo CD, SonarQube, and LaunchDarkly. Implements software supply chain security, vulnerability management, automation, infrastructure as code, developer self-service, and compliance controls. Provides L3 support, incident response, root cause analysis, documentation, and on-call support for enterprise platform services.

Lead cross-segment product strategy and solution architecture across Pharmacy, PCO, Home Solutions, and Humana Military. Own unified roadmaps, reference architectures, API and integration standards, and top-level product backlogs. Drive reuse, governance, compliance (HIPAA/PHI, ONC, DoD/TRICARE), and AI/LLM integration while enabling engineering delivery and executive decision-making.

Lead Humana’s enterprise AI Enablement organization and build an Agentic Development Lifecycle platform across multiple engineering workstreams. The role combines organizational leadership, Agile and DevOps transformation, platform delivery, AI governance, and hands-on technical contribution. Responsibilities include reviewing and writing architecture decisions, prototyping agent systems, evaluating agent behavior, integrating tools, contributing reference implementations, participating in code reviews, coaching teams, and communicating progress to senior leaders in a regulated healthcare environment.

Design, develop, secure, modernize, and support scalable omnichannel APIs for customer-facing web, mobile, contact center, partner, and enterprise applications. Improve API security, resiliency, performance, observability, testing, and reliability. Collaborate with architecture, security, cloud, product, operations, and engineering teams; lead technical delivery, mentor engineers, develop reusable patterns, and provide Tier 3 production support. Apply AI-assisted engineering practices and contribute to API lifecycle management and continuous improvement.

Owns digital communications product vision, roadmap, user stories, and backlog prioritization for Humana Military. Partners with stakeholders, customer-facing teams, and IT to enhance system functionality and leads Agile Scrum ceremonies, including sprint planning, standups, retrospectives, grooming, and demos. The remote role requires occasional travel, U.S. citizenship, interim government clearance approval, and experience with Azure DevOps and Agile methodologies.

Provides operational support, maintenance, monitoring, troubleshooting, and continuous improvement for Genesys Cloud, contact center, WFM, VoIP, SIP, and telecommunications platforms. Handles incidents, system administration, upgrades, change management, root cause analysis, documentation, disaster recovery, and 24x7 on-call support. Collaborates with carriers, vendors, internal teams, and stakeholders while improving service delivery through automation, scripting, AI, and workflow optimization.

Leads enterprise Data and AI strategy, use-case prioritization, governance, risk assessment, solution delivery, performance monitoring, and adoption. Partners with Finance, IT, Legal, Compliance, Privacy, Security, and business stakeholders to develop responsible AI and analytics solutions. Provides technical guidance on machine learning, generative AI, data requirements, prompt design, model selection, testing, and implementation. Creates training, communications, and reusable assets to improve AI literacy and adoption.

Leads Site Reliability Engineering and Application Reliability Operations Engineering teams supporting enterprise applications and platforms. Drives reliability, availability, resiliency, observability, automation, incident response, operational excellence, and proactive risk reduction across digital, enrollment, health, data, contact center, cloud, and vendor-supported services. Manages technical teams, strengthens operational accountability, oversees service health and systemic issue resolution, and partners across business and technology organizations to improve production reliability.

Leads large, complex, enterprise-wide programs across multiple workstreams and stakeholders. Responsibilities include program planning, governance, risk and dependency management, executive communication, cross-functional alignment, portfolio prioritization, and operational readiness. The role influences without direct authority, drives measurable business outcomes, establishes PMO standards, and mentors project managers to improve delivery capabilities and organizational maturity.

Leads complex commercial contract negotiations and manages high-value supplier agreements throughout their lifecycle. Advises stakeholders on contractual, commercial, operational, financial, compliance, and risk considerations. Partners with Legal, Procurement, Sourcing, Cybersecurity, Privacy, Finance, and business teams. Drives contract governance, process improvement, technology adoption, operational metrics, vendor oversight, and mentoring while supporting enterprise transformation initiatives.

Develops scalable analytics, dashboards, reporting, datasets, and decision-support solutions for Hub leadership. Translates ambiguous business questions into analytical approaches, KPIs, and actionable recommendations using SQL, Power BI, and Databricks. Supports data governance, stewardship, quality, definitions, documentation, and trusted data assets while partnering with Technology and business stakeholders to build future analytics capabilities.

Senior Product Owner supporting a Clinical Operations Agile team by defining and prioritizing requirements, writing user stories, managing the product backlog, facilitating iteration planning, accepting completed work, coordinating user testing, and communicating roadmap, progress, risks, and decisions to operational and technology stakeholders. The role serves as the primary connection between business teams and the scrum team while ensuring delivery within budget and deadlines.

Leads Humana’s enterprise capture and consent strategy, roadmap, governance, and cross-functional execution. Translates legal, privacy, and compliance requirements into business and technology priorities while coordinating Marketing, Technology, Data, Operations, and other partners. Establishes operating models, requirements, scorecards, and accountability mechanisms; prepares executive decision materials; and drives adoption and optimization of customer contact, consent, and preference capabilities across channels and vendors.

Leads enterprise Workday Compensation strategy, design, configuration, testing, implementation, optimization, and support. Serves as the subject matter expert for compensation planning, incentives, eligibility, salary structures, market adjustments, payments, and statements. Partners with HR, Compensation, Finance, Payroll, and Technology stakeholders, translates business requirements into scalable solutions, leads governance and release activities, troubleshoots production issues, advises senior leaders, and mentors configuration professionals.

Leads the strategy, development, launch, and optimization of clinical pharmacy products across CenterWell Pharmacy and Specialty Pharmacy. Owns product requirements, metrics, prioritization, stage-gate decisions, launch planning, vendor coordination, and continuous improvement. Partners with clinical, legal, IT, operations, sales, and executive stakeholders to deliver compliant, scalable pharmacy solutions supporting care delivery, medication adherence, therapy management, and patient engagement.