Harris healthcare Benefits Overview

Manage and maintain customer ERP and information-system environments across on-premises and Azure infrastructure. Responsibilities include SQL Server and possible Oracle administration, Windows/Linux system administration, monitoring, troubleshooting, patching, releases, access management, disaster recovery, automation, documentation, customer communication, and ticket management. The role participates in on-call rotations and maintenance windows while collaborating across support, development, technical services, and business intelligence teams.

Process invoices, credits, debits, account maintenance, reconciliations, and month- and quarter-end reporting. Communicate with departments, customers, employees, and Collections to resolve billing issues and provide timely information. Maintain accurate transaction data while handling high volumes and applying strong analytical, problem-solving, communication, and organizational skills.

Leads software architecture for scalable Java and web applications, sets technical direction, evaluates technologies, and approves designs. Drives AI-native development using AI-DLC, LLMs, RAG, and coding agents while establishing quality and security standards. Partners with product and engineering teams, oversees performance and infrastructure architecture, supports implementations, develops engineering practices, and mentors team members. The role also contributes to quality management and regulatory compliance in healthcare information technology.