Genesys

HQ
Menlo Park
Total Offices: 4
6,774 Total Employees
Year Founded: 1990
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Genesys Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Provides a pension

Offers occupational accident insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

See all jobs at Genesys
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Genesys

Senior Director, Global Partner Strategy, Programs & Operations

12 Days AgoSaved
In-Office or Remote
4 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead global partner strategy and programs to drive partner-sourced revenue and scale. Design partner tiering, incentives, KPIs, and compliance; run a virtual partner support center; own partner portal and partner tech stack; align stakeholders across Sales, Marketing, Finance and Ops; use analytics and governance to measure performance; and build and develop a high-performing, globally distributed partner organization.
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Genesys

Principal Software Engineer

12 Days AgoSaved
Remote
2 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Develop agentic AI solutions and integrations for Genesys Cloud using Go, JavaScript, and TypeScript. Build scalable backend and frontend applications, deploy containerized services with Kubernetes on AWS, and optimize cloud-native performance and reliability. Collaborate with product, architecture, and UX teams, troubleshoot production issues, conduct code reviews, and mentor engineers. The role requires expertise in RAG, MCP, prompt engineering, AWS services, microservices, and RESTful APIs.
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Genesys

Lead Software Engineer, CRM and Integrations

17 Days AgoSaved
Remote
3 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead development of full-stack CRM integrations and cloud-native services across Salesforce, ServiceNow, Zendesk, telephony providers, and AWS. Build scalable UIs, REST APIs, event-driven systems, automated tests, and infrastructure. Improve reliability, performance, monitoring, alerting, and incident response while participating in on-call operations. Influence architecture, review code, mentor engineers, troubleshoot production incidents, and apply AI-assisted development practices responsibly.
see all jobs at Genesys