Jobs at Forward Financing

Own BI analytics using a modern data stack to generate insights, build dashboards and self-serve tools, partner with stakeholders, and deploy AI-driven reporting and natural-language query solutions.

Drive high-volume outbound re-engagement of paid-in-full merchants to generate new funding opportunities. Use CRM (Salesforce) and auto-dialer tools, analyze performance metrics, mentor junior reps, collaborate with cross-functional teams, pilot beta technologies, and meet strict activity, conversion, and quota targets.

As a Collections Specialist, you will manage SMB customer accounts, negotiate payment plans, achieve recovery targets, and document accounts in Salesforce CRM.

Lead and deliver end-to-end data science projects: design, build, deploy, and monitor ML/statistical models for credit risk, pricing, collections, and fraud. Partner with cross-functional teams to integrate models into production, set model development standards, mentor engineers, and maintain reliable ML pipelines and monitoring systems.

The Senior Director of Inside Sales leads a team of over 70, focusing on sales strategy, performance management, and talent development to drive revenue growth in a high-volume, fast-paced fintech environment.

Manage a portfolio of small and medium business customers to grow relationships and identify additional capital solutions. Analyze business and financial histories, own the sales process from approval to close, use data to prioritize opportunities, and meet monthly quota in a fast-paced environment.

Lead and mature the internal audit function, establishing risk-based audit plans and ensuring compliance with U.S. financial regulations. Oversee audits across lending operations and technology, managing teams across multiple countries.

The Senior Analyst, Portfolio Strategy will analyze pricing and credit strategies, manage portfolio risk, and support decision-making with data insights.

This role is responsible for prospecting and converting financing applications, engaging with small business owners, and driving measurable sales results through lead conversion.

Lead design and maintenance of automated end-to-end tests across internal and external systems, build AI/LLM evaluation frameworks, embed testing in CI/CD pipelines, promote shift-left quality practices, and transform manual processes into automation suites while collaborating with engineers and product managers.

Design, build, and operate HubSpot-based lifecycle and trigger-driven customer journeys using AI to scale personalization. Maintain CRM data integrity and Salesforce sync, ensure compliance and deliverability, and translate campaign performance into actionable insights and reports.

The Group Product Manager will oversee the digital lending experience by leading strategies for customer touchpoints while integrating AI solutions and optimizing metrics for improved conversion rates.

Manage cash forecasting, lead treasury operations, evaluate and implement management systems, and collaborate across departments to enhance cash management.

The Capital Markets Manager will oversee execution of financing transactions, analyze collateral, manage investor communications, and collaborate across teams to support debt management.