The Customer Success Manager ensures customer satisfaction and optimized product use post-sale, manages relationships, oversees onboarding, and collaborates with sales for growth opportunities.

The Sr. Storage Operations Engineer manages cloud storage platforms, supports SAN/NAS infrastructure, troubleshoots storage issues, and mentors junior staff, while ensuring operational excellence in a 24x7 environment.

The Incident Response Analyst I analyzes customer cases, documents technical issues, collaborates with teams, and resolves incidents urgently, ensuring customer satisfaction.

The Principal Solutions Architect provides technical leadership in data center infrastructure, engaging customers pre-sales, ensuring solution integrity, and influencing product strategy. Responsibilities include developing complex solutions, establishing standards, and authoring technical content while engaging with cross-functional teams.