Jobs at Emergent Holdings

Designs and optimizes digital user experiences for websites and mobile applications. Leads user-centered research, information architecture, interaction design, wireframing, prototyping, usability testing, and design strategy. Collaborates with content, visual design, analytics, and technology teams; mentors colleagues and stakeholders; incorporates accessibility, responsive design, and business objectives into solutions.

Leads AF Group’s AI and emerging technology strategy, translating business priorities into prioritized use cases, business cases, roadmaps, and measurable outcomes. Directs cross-functional delivery from experimentation through production adoption, coordinating security, platform, application, data, and Center of Excellence partners. Evaluates generative AI, machine learning, and automation technologies; manages budgets, resources, change management, operational readiness, adoption, and value realization. Supervises employees and develops organizational AI capabilities.

Operates and improves secure, highly available servers, networks, middleware, and multi-cloud infrastructure. Responsibilities include installation, configuration, upgrades, monitoring, troubleshooting, security, automation, vendor coordination, disaster recovery planning, technical documentation, and 24x7 on-call support. The role also leads moderately complex infrastructure projects, mentors junior staff, supports development and production environments, and recommends technology and lifecycle improvements.

Develops and supports Enterprise Content Management platforms, workflow automation, integrations, and content-enabled applications. Builds .NET services, APIs, automated tests, CI/CD pipelines, and infrastructure-as-code solutions. Troubleshoots application, database, and infrastructure issues; configures monitoring, alerts, and operational runbooks. Collaborates in Agile/Scrum teams with product owners, architects, and stakeholders while applying security, retention, privacy, audit, and reliability requirements.

Handles workers’ compensation claims from investigation through settlement and closure. Determines compensability, causal relationships, reserves, medical bill payments, subrogation potential, and return-to-work plans. Negotiates settlements, manages vendors, interprets applicable laws, and escalates complex cases. Maintains claim documentation, supports client relationships, mentors team members, and ensures compliance with internal standards and jurisdictional regulations.

Maintains secure, reliable, and highly available servers, networks, operating systems, middleware, and multi-cloud infrastructure. Responsibilities include installation, upgrades, monitoring, troubleshooting, automation, security patching, disaster recovery, job scheduling, vendor coordination, documentation, and 24x7 on-call support. The role also supports development, test, and production environments, leads infrastructure projects, mentors technical staff, and recommends improvements to infrastructure performance, security, and lifecycle management.

Designs, develops, configures, tests, documents, and supports Guidewire ClaimCenter and related applications, integrations, tools, and systems. Responsibilities include production support, incident and problem management, troubleshooting, root cause analysis, release management, technical design, automated functional and performance testing, code reviews, mentoring junior developers, vendor liaison work, and collaboration with architecture teams. The role requires independent judgment, leadership, SDLC expertise, and strong Java, .NET, JavaScript, SQL, Oracle, and testing capabilities.

Leads and coaches agile teams, facilitates Scrum ceremonies, manages backlogs and dependencies, removes blockers, communicates status, and improves team performance and delivery metrics. Partners with product managers, product owners, stakeholders, and senior leadership on strategic initiatives, project coordination, risk mitigation, and operational improvements. Requires seven years of Scrum Master or agile project management experience, preferably in insurance, plus strong facilitation, communication, analytical, planning, and conflict-resolution skills.

Entry-level trainee position rotating through workers’ compensation claims, loss control, premium audit, and underwriting. Learns department procedures, systems, insurance terminology, risk analysis, claims processing, safety evaluation, premium calculations, policy underwriting, and customer or agency relationship management. The formal training program lasts up to one year and prepares the trainee for a targeted career-path position. Duties may involve office and field work, customer visits, presentations, audits, and frequent travel depending on the assigned discipline.

Leads the design, configuration, development, integration, testing, deployment, and production support of Guidewire InsuranceSuite applications for Property and Casualty insurance. Translates business requirements into secure, scalable solutions; directs technical design and code reviews; supports integrations, incident resolution, root cause analysis, releases, and continuous improvement. Mentors engineers, maintains technical documentation, and promotes Agile, DevOps, quality, security, and enterprise architecture standards.

Senior Business Analyst responsible for gathering, validating, and documenting insurance business requirements; creating functional specifications, user stories, acceptance criteria, workflows, and data models; coordinating stakeholders and project timelines; supporting Agile delivery, testing, implementation, and go-live activities; and serving as the liaison between business, technical, operational, and product teams. The role requires Guidewire experience, strong analytical and communication skills, and expertise in insurance business processes.

Provides architecture leadership for Guidewire InsuranceSuite and Guidewire Cloud ecosystems, designing scalable integrations, modernization strategies, cloud adoption, security, IAM, infrastructure, data, and deployment solutions. Partners with business, engineering, vendors, and project teams to establish standards, governance, roadmaps, and best practices. Leads technical designs, prototypes, issue resolution, documentation, and implementation across enterprise systems while supporting secure, high-performing, maintainable platforms.

Leads new product development and enhancements for commercial property and casualty insurance products. Responsibilities include underwriting trend analysis, policy form and rule manual development, rate coordination, regulatory guidance, product design, market analysis, implementation, governance, training, and enterprise-wide process improvement. The role requires extensive multiline commercial P&C underwriting expertise, collaboration across departments, and translating business requirements into technology solutions.

Leads and facilitates agile software development teams using Scrum practices. Responsibilities include sprint ceremonies, backlog prioritization, team coaching, impediment removal, stakeholder communication, performance metrics, cross-team dependency coordination, risk mitigation, and organizational initiative planning. The role requires collaboration with product managers, product owners, senior leadership, and multiple development teams, preferably within the insurance industry and using Guidewire ClaimCenter.

Provides actuarial leadership for commercial multiline product development, pricing strategy, reserving, reinsurance, capital management, and portfolio monitoring. Translates market intelligence and internal experience into pricing frameworks, underwriting guidance, filing strategies, and business recommendations. Develops and maintains actuarial models, monitors premium and loss projections, presents findings to stakeholders, mentors analysts, supports strategic planning, and ensures compliance with actuarial standards and continuing education requirements.

The Senior Business Analyst gathers and documents business requirements, translates them into functional specifications and system solutions, coordinates stakeholders and development teams, manages project timelines and documentation, facilitates meetings and presentations, supports testing and data analysis, and serves as a subject matter expert throughout the development lifecycle.

Handles moderate to highly complex Michigan No-Fault PIP claims, including coverage investigations, compensability and causation determinations, medical bill review, reserves, settlement negotiations, litigation management, subrogation documentation, vendor oversight, and file closure. Requires independent judgment, knowledge of Michigan No-Fault law and the Michigan Assigned Claims Plan, strong communication and negotiation skills, and the ability to manage multiple priorities remotely.

Operates and improves secure, highly available infrastructure across RHEL, Windows, Azure, and multi-cloud environments. Responsibilities include server and network installation, maintenance, monitoring, troubleshooting, patching, automation, middleware support, security, disaster recovery, vendor coordination, documentation, and on-call support. The role also leads technical projects, mentors junior staff, supports development environments, manages asset lifecycles, and participates in infrastructure planning and optimization.

Handles moderate to difficult workers’ compensation claims, investigating compensability, causation, medical treatment, reserves, subrogation, settlements, and return-to-work coordination. Negotiates claim resolutions, manages medical bills and vendors, closes files compliantly, interprets workers’ compensation laws, and collaborates with managers, clients, attorneys, and injured employees. The role also exercises independent judgment on complex claims and may assist with mentoring team members.

Investigates and manages complex workers’ compensation claims, determines compensability, establishes reserves, manages medical bills, negotiates settlements, and closes files in compliance with California laws. The role also handles vendors, audits claim files, supports special projects, mentors team members, and serves as a backup team leader. Strong knowledge of workers’ compensation statutes, medical and legal terminology, negotiation, analysis, and independent decision-making is required.