Jobs at CommandLink

Own end-to-end enterprise customer implementations, configure monitoring/RMM and automation, troubleshoot networks and security, script integrations to speed deployments, build repeatable playbooks, and liaise between customers and product teams to drive platform adoption.

Serve as the technical owner for enterprise accounts, deploying and tuning monitoring/RMM, troubleshooting networks and security, scripting automations, building scalable onboarding playbooks, and feeding customer technical feedback to product and sales teams to drive adoption and expansion.

Lead design, expansion, and productization of private connectivity, cloud interconnect, and transport services. Own edge node deployments, vendor/carrier strategy, provisioning standards, and operational runbooks. Translate technical capabilities into repeatable sellable products and enable sales, implementation, and support teams.

Design, deploy, and troubleshoot carrier-grade Layer 1-3 connectivity including carrier interconnects, NNIs, MPLS, BGP, VRFs, VLANs, and Azure ExpressRoute. Validate circuit turn-ups, support data center deployments, develop configuration templates and runbooks, and act as escalation for complex transport and routing issues while coordinating with carriers, NOC, and implementation teams.

The Network Engineer supports ISP/MSP customers, managing SDWAN networks, troubleshooting LAN setups, and configuring routers and firewalls. Responsibilities include customer support, issue resolution, and mentoring.

The National Channel Director is responsible for channel management, partner education, achieving sales targets, and expanding customer relationships through creative strategies.

The VP of Software Sales will build and scale the direct sales for Command|Link's SaaS platform, owning sales targets, hiring teams, designing sales motions, and leading customer presentations.