Jobs at CaptivateIQ

The VP of Technical Services will lead Customer Education, Professional Services, and Technical Support teams to enhance customer enablement and deliver AI-powered services at CaptivateIQ.

The Senior Manager, Customer Enablement will lead the transformation of customer education using AI, manage a team, and improve customer lifecycle engagement through innovative learning solutions.

The role involves managing 45-55 mid-market accounts, driving customer adoption and growth, delivering compelling presentations, leading renewal discussions, and collaborating cross-functionally while integrating AI tools to enhance customer experiences.

The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.