Jobs at CAPS Payroll

Own product strategy, vision, roadmap, requirements, backlog prioritization, integrations, and cross-functional initiatives for an enterprise SaaS product. Conduct user research, stakeholder interviews, and analytics; collaborate with development, UX, sales, support, customer success, payroll operations, and marketing teams. Define user stories and PRDs, support testing and defect resolution, and contribute to go-to-market launches.

Processes high-volume payroll for assigned entertainment productions, including timecard review, tax and union compliance, deductions, fees, adjustments, quality checks, and payroll reporting. Serves as the primary client contact, resolves payroll and tax inquiries, maintains accurate client files, and supports timely processing while managing multiple priorities and overtime needs.

Own Talent Acquisition operations, ATS and HRIS workflows, reporting, dashboards, process documentation, data integrity, and recruiter enablement. Manage employer brand content across career and recruiting platforms, support candidate experience improvements, coordinate vendors, and develop campaigns that attract diverse talent. Partner with HR, Marketing, IT, and recruiting teams to optimize systems, workflows, and operational processes.

Leads U.S. and Canadian payroll tax compliance, filings, payments, audits, reconciliations, year-end reporting, controls, and regulatory monitoring. Manages a team of six payroll tax professionals while partnering with Payroll Operations, Technology, Product Management, HR, Accounting, vendors, auditors, and government agencies. Drives process improvements, system enhancements, testing, strategic initiatives, and organizational change across complex, multi-jurisdiction payroll operations.

Leads the enterprise analytics organization, managing Analytics Engineers, Data Analysts, and BI Developers. Defines analytics strategy; delivers executive dashboards, KPI scorecards, operational reporting, semantic models, and self-service BI. Establishes data governance and metric standards, ensures data quality, partners with Engineering, Product, Finance, Operations, and executives, and translates business questions into actionable analytical solutions. Mentors analytics talent and drives prioritization, adoption, and measurable business outcomes.

Own Workday HCM administration, troubleshooting, configuration, reporting, security, integrations, and data quality. Partner with HR, IT, vendors, and business stakeholders to translate requirements into scalable solutions, improve workflows, automate processes, support global and UK-specific needs, and manage cyclical programs including payroll, benefits, compensation, audits, and open enrollment. Provide guidance, documentation, testing, and internal expertise to reduce reliance on external support.