Jobs at Caliber Collision

The Office Administrator supports front-office operations at a collision service center. Responsibilities include training and assisting teammates, managing payroll and HR records, maintaining accounts payable and receivable, handling cash procedures, monitoring standard operating procedure compliance, and delivering a strong customer experience. The role requires customer-facing experience, familiarity with financial administration, Microsoft Office skills, effective communication, adaptability, a valid driver’s license, and eligibility for company insurance coverage.

The Office Administrator supports front-office operations, including teammate training, payroll and HR recordkeeping, accounts payable and receivable, cash handling, customer service, and compliance with company procedures. The role requires maintaining accurate records, coordinating competing priorities, using multiple software systems, and ensuring a consistent customer experience in a fast-paced service center.

Leads production and administrative operations across assigned collision repair centers. Establishes performance, growth, safety, profitability, and customer service standards; supports General Managers with training and resources; identifies acquisition targets; recruits talent; monitors repair quality and compliance; and reports on financial performance. Requires collision repair or estimating expertise, leadership experience, CCC1 knowledge, a valid driver’s license, and the ability to perform physical activities.