Jobs at Bankjoy

Owns end-to-end HR operations for US and Canadian employees and contractors, including onboarding, offboarding, benefits, employee records, compliance, employee relations, performance management, compensation reviews, manager training, and HR systems. The role administers Rippling, Lattice, and Ashby, supports SOC 2 compliance, coaches managers through performance issues and PIPs, maintains policies, and coordinates benefits and training vendors.

Leads the technical direction, architecture, development, and delivery of online account opening and loan application products. Builds backend and frontend features, integrates core banking and financial APIs, ensures KYC/AML compliance and production reliability, and oversees testing, observability, incident response, and CI/CD quality. Mentors and hires engineers while collaborating with Product, QA, Implementation, and Client Success teams to deliver scalable, secure solutions and successful client go-lives.

Own the end-to-end roadmap for a 0-to-1 kids and family financial empowerment product, from discovery through launch and growth. Conduct market research, define user stories and journeys, collaborate with engineering, design, QA, and credit union partners, prioritize the backlog, analyze product metrics, and ensure compliance with regulations affecting financial products for minors.

Own a portfolio of community bank and credit union clients, drive product adoption and renewals, lead executive business reviews and onsite engagements, identify upsell opportunities, triage escalations, and collaborate with Implementation, Product, and Support to maximize client value and retention.

Design, execute, and maintain manual and automated tests for web and mobile SaaS products. Report and track defects, perform end-to-end and regression testing, collaborate with developers and product owners, and participate in agile ceremonies to ensure product quality throughout the software development lifecycle.

Lead Release Management, QA, and DevOps to build an automation-first quality engineering framework, enforce release gates, drive platform reliability and CI/CD, and embed AI-assisted coding and testing across engineering teams for a regulated fintech environment.

Lead Release Management, QA, and DevOps to build an automation-first quality engineering framework. Drive CI/CD, platform reliability, observability, and release gate processes across multi-platform (web and native) products. Coach QA toward automation, implement test data and environment standards, partner with product and support on release readiness and post-release remediation, and champion AI-assisted coding and testing adoption.

Drive new business by owning the full sales cycle for community banks and credit unions: prospecting, demos, scoping, pricing, negotiation, and handoff. Build territory plans, generate outbound pipeline, engage executive and technical stakeholders, collaborate cross-functionally, represent the company at events, and travel as needed to close complex enterprise SaaS deals.

Lead development and growth of Bankjoy's channel partner ecosystem to generate pipeline and revenue. Identify, recruit, onboard, and manage core banking, reseller, and referral partners; structure partnership agreements; nurture relationships; collaborate with Sales and Marketing for lead handoff and co-marketing; track partnership performance and contribute to go-to-market strategy. Represent Bankjoy at industry events.