Jobs at Airbnb

Build and maintain scalable, highly available payments risk systems that detect, mitigate, and resolve fraud and other malicious activity. Develop service-oriented APIs, real-time risk services, vendor and payment-network integrations, monitoring, and alerting. Collaborate with product managers, data scientists, operations, and engineering teams to evolve risk strategies, deliver product features, conduct experimentation, and maintain high engineering standards.

Lead development and productionization of large-scale ranking and personalization ML systems. Build data pipelines, features, and models (batch and real-time), collaborate cross-functionally, run experiments, and improve infrastructure for search, recommendation, and marketplace optimization.

Develop frameworks and tooling to estimate long-term impacts of product changes from short-term experiment outcomes. Build causal inference methods (experimental, econometric, quasi-experimental), evaluate heterogeneous treatment effects, own major estimation problems, and communicate results to technical and non-technical stakeholders to drive better long-term decisions.

As a Staff Software Engineer, you'll enhance Airbnb's build infrastructure, optimize performance, and mentor engineers to improve software development processes.

The Sourcing Manager will strategize and manage sourcing for engineering and infrastructure needs, focusing on technology capabilities, cost efficiency, and automation integration. Responsibilities include stakeholder collaboration, supplier negotiations, and using AI tools to enhance decision-making processes.

Develop AI-powered solutions for personalized content and marketing. Collaborate with teams to optimize ML models and pipelines at scale, mentoring engineers and driving strategic growth initiatives.

Build and lead scalable frontend products for Airbnb’s Community Support Engineering organization. Responsibilities include architecting web applications, developing reusable frontend components, designing supporting server-side APIs, implementing testing and experimentation, optimizing accessibility and performance, collaborating with product, design, machine learning, and generative AI teams, shaping technical direction, and mentoring junior engineers.

Design, build, and improve highly scalable, available payment systems supporting global transactions and payouts. Lead cross-functional technical initiatives, architect complex features, optimize performance, improve engineering quality and operational excellence, and mentor junior engineers. Drive technical strategy, align stakeholders, and collaborate with product, data science, operations, and other engineering teams.

Own the platform powering Airbnb’s AI Assistant, including request routing, knowledge retrieval, capabilities, actions, and evaluation. Set product strategy, define resolution and quality standards, analyze production data, diagnose system failures, and guide engineering, data science, policy, and knowledge partners. Lead generative AI launches, safety and readiness reviews, LLM evaluation systems, calibration, and certification while aligning cross-functional teams and communicating decisions to executives.

Leads Airbnb’s Scaled Services organization within Fraud & Safety Investigations, overseeing program implementation, internal tooling, self-service data and business intelligence, and centralized quality governance. Manages people leaders and cross-functional teams, owns operational infrastructure and tooling roadmaps, establishes metric and quality standards, supports AI-ready data systems, and partners with Product, Engineering, Analytics, and Policy to deliver scalable, high-quality launches.

Build and own complex iOS account and commerce features from technical design through launch. Develop reliable, performant, accessible experiences using modern declarative UI and unidirectional state architecture. Collaborate with backend, Android, web, product, design, and data science teams to ensure cross-platform consistency. Write tested maintainable code, resolve performance issues, participate in reviews, mentor engineers, and help establish iOS engineering practices for a newly formed team.

Leads complex, cross-functional Community Support programs from scoping through launch. Partners with executives and teams across operations, marketing, product, design, engineering, policy, and communications to establish alignment, manage risks, execute plans, track outcomes, and deliver strategic initiatives. The role requires influencing stakeholders globally, navigating ambiguity, developing executive-ready communications, and applying PMO practices to improve customer service and contact center experiences.

Lead initiatives in designing and building large-scale distributed data systems and ML infrastructure, while collaborating across various engineering teams.

Coordinates global disaster and crisis response by assessing incident severity, monitoring worldwide threats, developing response strategies, communicating preparedness and incident updates, and collaborating with cross-functional stakeholders. The role supports operational improvements, prepares internal and external messaging, provides situation reports, and makes decisions amid complex, high-pressure circumstances. Requires global awareness, strong communication, attention to detail, dependability, occasional travel, and availability for holidays or unexpected hours.

Lead the architecture, development, and operation of Airbnb’s global Payments Compliance systems. Set technical direction for compliance experiences, regulatory screening, information collection, and continuous auditing. Collaborate with Product, Design, Policy, Operations, and engineering teams to deliver scalable, configurable, auditable, highly available solutions. Mentor engineers, lead project teams, improve engineering processes, and ensure compliance systems adapt to evolving global regulations.

Lead technical vision and full-stack development for a large-scale content platform and no-code tools. Build AI-driven, agentic systems, mentor engineers, conduct design reviews, and collaborate with product, design, and marketing to deliver scalable content solutions.

Lead strategy, planning, and execution to grow Airbnb Monthly Stays globally. Build tools and dashboards, analyze data, provide recommendations to leadership, manage analysts, coordinate cross-functional initiatives, and run scalable projects.

Lead product strategy and roadmap for Payment Accounts platform, building scalable account, wallet, and identity capabilities. Own cross-functional execution with engineering, data, trust, compliance, and external partners to reduce friction, manage receivables and losses, and support global payments use cases.

Lead Wallet product vision and roadmap to build a consumer financial hub for guests. Own payment method management, stored value, credits, engagement, and checkout integration. Partner with Payments, Engineering, Design, Finance, Trust & Safety, and Analytics to run experiments, improve conversion, ensure compliance, and scale Wallet globally as a platform for future financial products.

Lead global hotels acquisition revenue operations: define acquisition strategy, own end-to-end funnel, optimize lead prioritization and onboarding handoffs, design incentive and quota programs, forecast and capacity plan, build analytical models, and partner cross-functionally to scale performance.