Jobs at Airbnb

Lead end-to-end mixed-methods UX research for Airbnb’s new incubation initiatives. Frame ambiguous questions, conduct qualitative and quantitative studies, analyze data, and deliver actionable insights that shape product strategy. Partner with Product, Design, Business Operations, and Data Science teams, influence senior leadership, develop compelling research narratives, and facilitate workshops translating findings into product decisions.

Provides hands-on technical leadership for foundational data engineering and analytics engineering. Owns multi-year data architecture, production pipelines, dimensional models, and trusted metrics spanning cloud costs, traffic, infrastructure, and AI usage. Designs new datasets integrating cost, utilization, performance, and reliability signals; establishes standards, coaches engineers, aligns stakeholders, and drives adoption across Infrastructure, Finance, Data Science, and Product Engineering.

Lead strategic finance and analytics for Airbnb’s incubation businesses. Build investment cases, financial models, forecasts, reporting frameworks, funnel analytics, unit economics, and capital allocation recommendations. Evaluate growth opportunities, returns, scalability, and business performance, then present clear recommendations to senior leadership. Partner cross-functionally with business, product, and analytics leaders in a fast-paced, ambiguous environment.

Lead a team of enablement and activation specialists to create high-quality content, training, and GTM activation at scale for field, vendor, and ops teams. Set strategy, leverage AI tools for content and coaching, partner cross-functionally to launch initiatives, design experiments to measure impact, and develop talent to drive measurable behavior change and performance.

Owns Airbnb’s Fraud and Safety Delivery quality program, including quality frameworks, standards, sampling, calibration, reviews, UAT, reporting, and root-cause improvement. The role establishes objective decision-quality measurements across internal and partner teams, extends quality evaluation to AI-assisted decisions, and partners with Product, Engineering, and Data Science to improve accuracy without increasing operational cost or handling time.

Leads Airbnb’s technical brand and content function, including the Tech Blog, cross-team engineering narratives, executive and engineer voices, distribution, conferences, academic and media relationships, open source presence, budgets, and vendors. Partners with Talent Acquisition to measure impact on senior engineering hiring. Requires technical fluency, strong editorial judgment, program discipline, stakeholder influence, risk management, and experience working directly with engineers.

Leads the engineering team responsible for Airbnb’s globally scalable AirCover insurance platform. Sets technical strategy, architecture, roadmap, and operational standards for configurable insurance products, pricing, enrollment, coverage management, and experimentation. Partners with Product, Data Science, Legal, Insurance, Finance, and Operations to expand across regions and improve attach rates. Manages hiring, mentoring, career development, incident response, and engineering quality while guiding distributed, high-availability backend systems and ML-driven experimentation.

Leads architecture and development of highly available, distributed backend systems supporting Airbnb’s AirCover insurance platform. Owns policy, coverage, enrollment, regional rules, experimentation, and scalable multi-region capabilities. Partners with product, data science, legal, and engineering teams; analyzes conversion data; ensures auditability, privacy, reliability, and data integrity; mentors engineers; and applies emerging technologies such as LLMs where beneficial.

Staff Backend Engineer responsible for building data and machine learning systems that provide competitive travel-market intelligence. The role involves setting technical strategy, designing APIs and backend architecture, prototyping solutions, partnering with product and ML engineers, conducting design and code reviews, driving engineering best practices, and mentoring junior engineers.

Lead Infrastructure Technical Program Management across Data Infrastructure, Reliability Engineering, and Developer Experience. Manage multi-quarter platform migrations, reliability and deployment-safety programs, AI-scale infrastructure initiatives, efficiency efforts, and planning rhythms. Define success metrics, manage risks and dependencies, align senior stakeholders, and communicate outcomes. Hire, coach, and develop senior TPMs while establishing operating standards for execution and portfolio reporting.

Develop and operate Airbnb’s large-scale cloud infrastructure platform, including Kubernetes, developer APIs and CLIs, autoscaling, capacity management, and cloud automation. Build secure, reliable, scalable, and highly available distributed systems using public cloud technologies. Optimize existing infrastructure, improve performance and operational efficiency, troubleshoot production systems, and collaborate across engineering teams and open-source communities.

Designs and ships native iOS and Android features using Swift and Kotlin. Owns end-to-end mobile initiatives, aligns architecture and shared client contracts, maintains performance and app-size standards, translates product requirements into platform-appropriate implementations, and supports technical reviews, mentoring, pairing, and code quality across both platforms.

Build and maintain reliable data models, pipelines, metrics, dashboards, and self-service data products for Airbnb.org. Own data quality, testing, validation, incident response, and improvements to data assets. Partner with Marketing, Fundraising, Programs, Product, Data Science, and Engineering to translate business needs into trusted data solutions. Lead projects from ambiguous scoping through delivery, communicate technical tradeoffs, and mentor fellow data practitioners.

Develop and deploy LLM and machine learning models for Airbnb Community Support. Responsibilities include automating LLM evaluation, curating synthetic datasets, analyzing customer issues, identifying model failure modes, building personalization models, exploring data, prototyping solutions, and communicating insights to cross-functional stakeholders. The role focuses on scalable, production-ready AI products and operational optimization.

Build and operate production machine learning systems for Airbnb Payments, including LLM agents, real-time fraud detection, anomaly detection, personalization, and checkout optimization. Design, train, deploy, monitor, and continuously improve batch and streaming AI applications at global scale. Partner with product, engineering, operations, and data science teams, establish model governance and testing standards, and mentor engineers.

Build and launch reliable, performant Android features for Airbnb’s account and commerce experiences. Responsibilities include designing declarative UI, implementing unidirectional state architecture, collaborating with backend, iOS, web, product, and design teams, writing tested maintainable code, participating in reviews, troubleshooting performance and reliability issues, and contributing to Android patterns and best practices.

Own the global operating strategy for Airbnb’s hotel supply optimization program. Develop pricing, discount, segmentation, reporting, forecasting, incentive, and performance frameworks for Account Management teams. Analyze data, build models, identify adoption and performance opportunities, and provide recommendations to senior leadership. Partner cross-functionally with Account Management, Product, Marketing, Analytics, Finance, and regional teams to improve hotel supply quality, revenue, and program adoption worldwide.

Lead UX writing and content design for Airbnb’s AI-powered products. Create product copy, train and evaluate large language models, establish content guidelines and quality standards, and build scalable writing systems. Partner with Design, Product, Engineering, Legal, accessibility, and localization teams from concept through launch. Present work to executives, drive stakeholder consensus, manage multiple projects, and mentor the broader UX Writing team through critiques and strategic leadership.

Build and operate high-scale internationalization infrastructure, including translation workflows, APIs, UIs, libraries, and platform tooling. Improve legacy systems through migrations while enhancing reliability, observability, latency, security, and cost efficiency. Prototype and productionize machine-learning and large-language-model capabilities, collaborate across engineering and business teams, and deliver measurable improvements in quality, adoption, developer productivity, and operational efficiency.

Build and ship reliable iOS account and commerce features for Airbnb’s large-scale consumer app. Responsibilities include designing Swift and SwiftUI experiences, integrating backend APIs, maintaining cross-platform consistency, writing tested and accessible code, participating in reviews, contributing to shared iOS patterns, and troubleshooting performance, reliability, and release issues.