Accela

San Ramon, California, USA
513 Total Employees
Year Founded: 1999

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Benefits at Accela

Financial + Retirement

401(K)

Company equity

Employee stock purchase plan

Office Perks

Commuter benefits

Free snacks and drinks

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Vision insurance

Child Care + Parental Leave

Family medical leave

Vacation + Time Off

Paid volunteer time

Paid holidays

Paid sick days

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The Software Support Engineer serves as a key escalation point for unresolved cases, conducts technical analysis, collaborates on debugging, and mentors Frontline Engineers while ensuring customer satisfaction.