Top Operations & Support Jobs in Charlotte, NC

Supports digital commerce segment execution through research, competitive benchmarking, customer and business data analysis, operational planning, and data-driven recommendations. Develops work plans, coordinates cross-functional initiatives, monitors risks and deadlines, presents campaign and project insights to stakeholders, and helps drive ongoing digital business improvements. May coach less experienced team members.

Provides complex administrative, operational, and logistical support to Vice President-level executives. Responsibilities include calendar and travel management, executive communications, presentations and reports, confidential information handling, event coordination, budget and expense support, onboarding logistics, stakeholder liaison duties, and proactive project organization in a matrixed corporate environment.

Lead strategy and day-to-day operations for Pro credit servicing, managing customer support, payments, account management, vendor SLAs, process improvements, systems implementations, and cross-functional partnerships to drive portfolio performance, operational excellence, cost savings, and a high-performing team.

The PROvider Specialist supports performance-related discussions with service providers, prepares materials for reviews, tracks action items, and communicates effectively with stakeholders, requiring knowledge of relevant systems and tools.

Senior Workers' Compensation analyst providing technical claim oversight for complex, multi-state, high-exposure and litigated claims. Conducts QA reviews, coordinates litigation, analyzes KPIs and vendor/defense counsel performance, supports return-to-work initiatives, and partners cross-functionally to improve outcomes and reduce exposure.

The Director leads strategy and execution for corporate events, managing a team to enhance engagement and alignment with company values while overseeing budgets and logistics.

The Senior Analyst leads the import classification process, ensuring compliance with tariff regulations and communicating classification results across relevant departments.

The Director of Digital Fulfillment leads the strategy and execution of enterprise digital fulfillment, ensuring competitive customer promises and overseeing cross-functional partnerships for optimized operations and customer satisfaction.

The PROvider Rotation Specialist manages provider rotation activities, ensuring accuracy in licensing and certifications while collaborating with multiple teams and improving workflows.

The PROvider Network Specialist manages the third-party PROvider pool, ensuring compliance, accuracy, and effective communication with various teams while maintaining efficient workflows.