Lead and manage large-scale projects for small business strategies. Implement and measure project success, manage annual processes, and drive brand recognition through collaboration with marketing and sales teams.
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement.
Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership.
Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements.
Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment.
Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions.
Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace.
Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities.
May perform additional duties as assigned.
Reporting Relationship
Typically reports Director or above
Skills, Knowledge & Abilities
Strong knowledge of project management principles and project leadership skills.
Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives.
Strong analytical and problem-solving skills.
Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders.
Ability to prepare and interpret financial and statistical reports.
Ability to exercise independent judgement and to make critical business decisions effectively.
Good communication, interpersonal and presentation skills both verbal and written.
Strong computer skills including Microsoft office suite and other business related software.
Education & Experience
Bachelor's Degree preferred or equivalent experience.
Typically, a minimum of five years project related experience plus three years project management or analytic experience.
#LI-KC2
#LI-Hybrid
I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com .
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
Under direction of the Small Business Strategy leader, plans, and implements Small Business strategic and operational projects, assists with assessment, implementation, and measurement of projects, and develops enhancements to critical business processes for small commercial.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Leads the end-to-end management of large-scale projects, driving initiatives from ideation through execution and post-implementation analysis, including effectiveness review and return on investment measurement.
Develops, implements, and measures annual and reoccurring processes for Small Business in connection with Small Business Leadership.
Creates and manages essential reporting functions, including annual budgeting and forecasting of key events and meetings for internal and external engagements.
Partners with marketing, event management, and sales team members to develop print and digital collateral, sales incentives, Agency Council, and industry surveys for advancing small business, incorporating continuous feedback, and driving brand recognition. Measures implementation and outcomes to ensure a return on investment.
Acts as a liaison between management, marketing, technical staff and others in the enterprise, to understand business issues and develop and recommend the most cost-effective solutions.
Conducts ongoing competitive intelligence and market research to identify emerging trends and opportunities, enabling the Small Business team to proactively develop initiatives that enhance relevance and differentiation in the marketplace.
Maintains enterprise relationships to understand people, processes, and procedures; connect small business with the enterprise and identify shared resource opportunities.
May perform additional duties as assigned.
Reporting Relationship
Typically reports Director or above
Skills, Knowledge & Abilities
Strong knowledge of project management principles and project leadership skills.
Knowledge of the insurance industry as well as the organization's strategies, goals, and business objectives.
Strong analytical and problem-solving skills.
Excellent organizational skills including ability to independently prioritize, coordinate and manage multiple projects and stakeholders.
Ability to prepare and interpret financial and statistical reports.
Ability to exercise independent judgement and to make critical business decisions effectively.
Good communication, interpersonal and presentation skills both verbal and written.
Strong computer skills including Microsoft office suite and other business related software.
Education & Experience
Bachelor's Degree preferred or equivalent experience.
Typically, a minimum of five years project related experience plus three years project management or analytic experience.
#LI-KC2
#LI-Hybrid
I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com .
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
Top Skills
Business Related Software
Microsoft Office Suite
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
