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Spectrum

ISP Engineer I

Posted Yesterday
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In-Office
Morristown, TN
Mid level
In-Office
Morristown, TN
Mid level
As an Inside Plant Engineer I, you will troubleshoot, maintain Spectrum's network, support deployments, ensure compliance, and enhance network operations.
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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to elevate your engineering career by working with cutting-edge technologies at one of the leading connectivity companies in the country? Do you have expertise in Critical Infrastructure Systems, RF, and IP Technologies, and excel at problem-solving? If so, Spectrum's Inside Plant (ISP) team might be the perfect fit for you.
As an Inside Plant Engineer I on our ISP team, you will troubleshoot and maintain Spectrum's network, support product deployment, and ensure TQA and FCC compliance. If you are eager to continuously learn and apply new technologies to impactful real-world scenarios, we want to hear from you.
How You'll Make an Impact
  • Provide engineering and operational support for new or existing technologies
  • Install, configure, and operate legacy or new headend equipment. Perform troubleshooting and assist with network resolution
  • Perform all daily, weekly, monthly and quarterly testing and logging per established company guidelines
  • Ensure all cabling, equipment installation, power and cooling follow corporate standards
  • Maintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements
  • Create, submit, and implement approved methods of procedure and change management requests. Develop and implement network enhancements

Working Conditions
  • 24x7, fast-paced environment
  • Work indoors with exposure to continuous moderate noise near power systems
  • Must be able to work and travel in inclement weather and participate in an on-call rotation schedule

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in electrical engineering, computer science or related field, and/or equivalent work experience
  • Valid course completion from NCTI Fiber Installation & Activation course to be obtained within 6 months from start date for all external candidates and internal candidates outside of Network Technology Services

Experience
  • 3+ years Headend Technician or electronics / network implementation experience

License
  • Must possess and maintain a valid Driver's License with a safe driving record

Skills
  • Knowledge of Critical Systems such as HVAC, Powering and Generators as well as RF and IP technologies
  • HFC design, as well as optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter), Video Networking, IP & DOCSIS/CMTS
  • Can troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols
  • Ability to work while standing 50-70% of the time and to lift up to 50 lbs. with or without assistance

EIP320 2025-64695 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Top Skills

Critical Infrastructure Systems
Docsis/Cmts
Fiber Light Identifier
Hfc Design
Ip Technologies
Optical Fiber Scope
Optical Power Meter
Optical Spectrum Analyzer
Otdr
Rf

Spectrum Charlotte, North Carolina, USA Office

In Charlotte, we’re supporting the mission of our company with roles in everything from Business Intelligence to IT and beyond. Plus, we’re serving customers all around the city with Field Operations, Sales & even local news.

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