Expert Content Strategist & UX Writer

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Experian Consumer Services is looking for an Expert Content Strategist & UX Writer to shape clear, accessible, and impactful content for digital experiences. You'll work at the intersection of product vision and UX, driving strategy that enhances usability and aligns with our goals. This is a fully remote role. You will report to the Manager Content Strategy UX Writing.

You'll have opportunity to:

• Craft concise, compliant content for flows, microcopy, and scalable systems.
• Apply UX heuristics and WCAG standards to ensure clarity and accessibility.
• Define content frameworks that translate research and data into relevant messaging.
• Collaborate with design, product, and marketing teams to agree on terminology and narrative.
• Improve workflows, tools, and documentation for efficient delivery.
• Mentor junior team members and guide content presentations.

• Bachelor's degree or equivalent experience in UX, communications, or related field.
• At least 4–8 years of experience in content strategy or UX writing for digital product design.
• 6+ years in UX writing/content strategy for digital products.
• Portfolio showcasing strategic and craft excellence.
• Proficiency with Figma and experience with design systems.
• Familiarity with generative AI and prompt optimization.
• Experience with collaboration and Agile environments.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.