Executive Briefing Specialist

This highly visible role manages the end-to-end executive briefing process—from initial request through seamless execution. It involves close collaboration with Dynatrace’s senior executives, sales leaders, and account teams to deliver impactful, customer-focused experiences. As part of a mobile Executive Briefing Program, the role includes coordinating logistics across North America, selecting strategic locations, and partnering with trusted third-party vendors to deliver high-touch engagements. The work blends strategic planning, relationship-building with internal stakeholders, and detailed execution—including the design of tailored agendas that support meaningful conversations with key customers—all within a dynamic, travel-enabled environment.

What You’ll Do:

• Own the end-to-end coordination of executive briefings, ensuring alignment with strategic account goals and customer engagement objectives.
• Partner with account teams and senior stakeholders to define briefing goals, curate relevant content, and identify appropriate discussion leaders.
• Develop and maintain strong relationships with internal subject matter experts and executives to support briefing content and delivery.
• Manage briefing logistics across North America, including venue selection, travel coordination, and on-site execution for mobile engagements.
• Oversee vendor relationships, ensuring high-quality service delivery for catering, transportation, A/V, and other briefing-related needs.
• Ensure briefing readiness, including speaker preparation, content alignment, and coordination of briefing materials and collateral.
• Deliver premium customer experiences, acting as a concierge for visiting customers and ensuring every touchpoint reflects Dynatrace’s brand and standards.
• Support continuous improvement efforts, contributing ideas to enhance briefing operations, customer experience, and program scalability.

Candidates will be required to work hybrid (2 days per week) out of our Dynatrace Detroit, MI office.

Required Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, Hospitality, or a related field.
• 3+ years’ experience in customer marketing, event planning, executive engagement, or program coordination.

Preferred Experience:

• Strong organizational and project management skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Comfort working with cross-functional teams and senior-level stakeholders.
• Proficiency in Microsoft Office Suite (PowerPoint, Outlook, Excel) and collaboration tools (e.g., Teams, Zoom).
• Willingness to travel as part of a mobile briefing program.

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.