Director of Fraud Strategy & Analytics

We’re looking for a Director of Fraud Strategy & Analytics to take the lead on the design and execution of our credit card fraud defense strategy. In this role, you’ll lead a team of talented fraud analysts committed to protecting our customers and business.

The Impact You’ll Make

You drive forward our mission of empowering people to unlock financial progress by leading the end-to-end fraud defense strategy. This role is critical for providing our customers with a trustworthy financial platform and protecting the business from risk.

You'll take full ownership of the fraud loss line, leading a talented team of analysts to combat a wide array of threats across the entire customer lifecycle. Your leadership will be key to delivering on our fraud loss and customer experience goals, balancing robust risk management with our growth objectives. In your first year, you will establish a clear, forward-looking roadmap and shape a critical, growing function within a dynamic FinTech environment.

As Director of Fraud Strategy & Analytics, You Will:

• Own the Fraud P&L and Strategic Vision. Define and build a comprehensive end-to-end fraud strategy that minimizes financial losses while enabling good customer experience and revenue growth. You will have full ownership of the fraud loss line and the roadmap to improve it. 
• Lead and Mentor a High-Performing Team. Manage, coach, and develop a team of fraud analysts. Foster a culture of data-driven decision-making, continuous learning, and proactive risk mitigation. You will empower them to own their areas and help them continue to learn and grow.
• Architect Fraud Defenses across the Customer Lifecycle. Design and optimize strategies across the entire customer lifecycle, including: Application Fraud, Account Takeover, Payments Fraud, Transaction Fraud, and Authentication, in response to evolving threats and customer behaviors.
• Drive Cross-Functional Execution. Act as a key horizontal leader, partnering with senior stakeholders across Product, Data Science, Engineering, Operations, and Acquisitions to prioritize and implement critical fraud initiatives and ensure new products launch with robust controls.
• Engage and Influence Senior Management. Report out on Fraud performance, the evolving threat landscape, and your strategic roadmap to other leaders. Articulate opportunities for potential investment and prioritization.

Minimum Qualifications: 

• 7+ years of experience in a highly analytical risk or credit management role.
• 3+ years of people management experience, leading and coaching analytical teams.
• Experience in fraud strategy and analytics within credit cards, payments, or consumer financial services.
• Deep subject matter expertise in one or more of the following: Application & Identity Fraud, Account Takeover (ATO), Payment Fraud, or Transaction Fraud.
• Proven ability to lead complex, cross-functional initiatives from idea to execution, demonstrating a strong bias for action.
• Exceptional ability to communicate complex topics clearly and influence a wide range of audiences, from analysts to executives.
• Strong understanding of the analytics toolkit (SQL, Python, etc.) used to identify and combat fraud, allowing you to guide your team's technical work effectively.
• Bachelor's or Master's degree in Economics, Finance, Engineering, Mathematics, or a similar quantitative field.

Preferred Qualifications:

• Experience managing vendor relationships for fraud prevention tools, platforms, and data sources.
• Experience building and scaling a fraud function in a fast-paced, high-growth environment.

Compensation:

Annual full-time base salary range: $177,000 - $208,000 

Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role.  Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.