Associate Project Manager

Real people. Real service.

​​At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Associate Project Manager to join our Project Management Team. This individual will report into our Project Management Manager and play a key role in enhancing the tools and platforms that power our business. In this position, you’ll help coordinate the development and refinement of features across internal systems, third-party integrations, and our e-commerce website. If you enjoy working on meaningful projects, collaborating with diverse teams, and driving improvements that directly impact both customers and employees, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Non-Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $60,000 – $75,000 per year

Responsibilities:

• Manage Incoming Product Request/Bug Portal: Own our internal product request process to add new features, update existing features, and fix bugs on our ecommerce website and internal systems by clarifying and prioritizing requests from around the business amongst shifting priorities, demands, and timelines, and funnels work through the appropriate teams.
• Task Coordination: Track progress on deliverables, gather work estimates, collaborate with cross-functional teams (software development, UX design, quality assurance) to test new features, and keep project management software and documentation up to date.
• ​​Communication, Stakeholder Management, and Meeting Facilitation: Serve as a point of contact and ensure proactive, clear, and comprehensive communication across product teams and with business stakeholders. Prepare agendas and facilitate meetings effectively, fostering a collaborative and high-performing work environment among stakeholders and technical team members.​ 
• ​Implementation Management: Coordinate with Product Managers and QA to schedule weekly releases for requests and enhancements, ensuring all pre- and post-deployment tasks are performed.
• ​​Risk Management: Proactively identify and escalate risks, issues, and dependencies, and assist in developing mitigation strategies.​ 
• ​​Process Improvement: Evaluate, analyze, suggest, and implement process improvements to the request workflow, ensuring consistency, efficiency, and timely execution.​ 
• ​​Project Management Support: Gain an overall understanding of the project process from research and discovery, to writing requirements and deploying code, and assist Project Managers in the planning and organization of project schedules, tasks, and milestones.​ 

Requirements:

• Bachelor's degree in Business Administration, Project Management, or related field
• 1-2 years of experience in a project management internship, as a Project Coordinator, or Associate Project Manager​
• Excellent written and verbal communication skills ensuring clarity while being concise and confident across all levels of the business​ 
• Strong attention to detail and excellent organizational skills​ with the ability to multitask and re-prioritize as needed​ ​
• ​​Strong leadership skills with effective problem-solving and decision-making abilities​ 
• ​​High level of emotional intelligence​ 
• Experience working and collaborating with remote teams

Preferred Qualifications:

• 1+ years of experience working in a software development environment
• Knowledge of different project management frameworks including Waterfall, Agile, and Hybrid​
• Experience project management and/or development software such as with Jira, Coda, Monday.com, Asana, etc.

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.